Cylinders

When should I get my appliance serviced?

We recommend that all our products are serviced annually to keep them working safely and efficiently.

During the service, a qualified engineer will carry out various checks on key parts of the cylinder, ensuring that they are in good working order and preventing potential issues from occurring. 


There is a service record contained within the installation manual. Failure to have your cylinder serviced every year will invalidate your warranty.


Please contact your installer in the first instance or alternatively our Customer Support Team on 0344 871 1535 or via: https://www.baxi.co.uk/support/boiler-servicing

Find a Megaflo installer

It’s never been easier to find a local, trained, cylinder installer for a free, no-obligation quote on a new cylinder or repair. 

Related FAQs

Where can I buy spare parts?

Baxi does not sell spare parts directly to installers or the general public. Enquire through our customer service centre.

What warranty do I get with my product and how do I register it?

Information on warranty length can be found on the specific webpage for each product and in the warranty section of the installation and maintenance manual

Do you suggest using a water softener for a Megaflo cylinder?

You can use a water softener with a Megaflo, so long as it doesn’t negatively impact the incoming flow rate

Where can I find more information on Megaflo products?

Information about Megaflo products can be found on individual product pages.

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